GR8PM, INC. (hereinafter "GR8PM") respects and protects the users of any GR8PM product or service. This Shipping and Handling Policy explains how we handle unexpected changes and the choices that you can make about the way it is handled.
Order processing time applies to all orders and is defined as 2 business days. Whenever possible orders will be shipped the same day and are always shipped as soon as possible. Processing and shipping are done only on business days (Monday-Friday).
We ship worldwide. Before finalizing any purchase, you can view the exact shipping costs.
Domestic is defined as within the continental United States of America.
International is defined as NOT within the continental United States of America.
Domestic Express Time Saver: 2- or 3-day delivery plus Order Processing
Domestic Ground Money Saver: 5- or 6-day delivery plus Order Processing
International Express Time Saver: 3- or 4-day delivery plus Order Processing
International Money Saver: 7- or 10-day delivery plus Order Processing
Refunds for undeliverable orders will be reduced by the cost of all shipping – delivery and return – and a thirty (30%) percent re-stocking fee, deducted from the net fees paid to determine the refund amount. Refunds will be processed 30 days after receipt of the returned product.
Your order is defined as Undeliverable if it is returned due to any of the following reasons:
1. Refused by Recipient
3. Invalid Address
4. Addressee Not Known
5. Insufficient Address
Please make sure the address you provide is absolutely accurate and correct.
Order Policy Summary
We cannot cancel orders once payment has been processed.
All sales of tangible products, such as books and CDs, are final. In the event of receiving damaged or defective products, we will replace the defective product at no additional charge.
All sales of tangible products shipped outside of the domestic United States of America are considered INTERNATIONAL orders. All international sales are final and cannot be returned or refunded.